As part of our move to the new Las Vegas office, our ProAgent Portal will be temporarily offline from 6 pm Thursday 12/10 through Sunday evening 12/13.
We apologize for any inconvenience this may cause; this move is part of our continuing mission to deliver top-quality processing services at the best possible rates.
- There will be no effect on merchantA business that accepts credit cards for goods or services. processing, settlementThe process of transferring funds for sales and credits between Acquirers and Issuers, including the final debiting of a cardholder’s account and crediting a seller’s account. or reporting. Merchants’ transactions will continue to run as usual.
- From Thursday, 12/10 at 6 pm, through Sunday evening, 12/13, the ProAgent Portal and our internal Nimbus systems will be fully offline.
- Agent reporting will also be offline during this time.
- No new applications will be able to be submitted; any applications which are in progress as of this evening will be paused until Monday morning, 12/14.
If you have any questions or concerns about the move, contact ISOISOs act as a third party between the merchant and the acquiring bank. ISOs must register with Visa/MasterCard. Relations at (866) 509-7199 or email isorelations@nationalmerchants.com.
Thank you for your continued business – as always, We Work For You®.