EBT Merchant Services and Processing

As EBT becomes a more frequent form of payment, your business should be fully prepared.

Expand your customer base by enrolling in our EBT program to accept those cards today!

Did You Know?

In many states, Electronic Benefit Transfer or EBT cards are the primary source for government-issued benefits, such as food stamps. In fact, more than 85% of food stamp benefits that are issued today are issued on EBT cards. Many experts predict that other benefits such as social security will also be issued on EBT cards in the future, which will eventually require more merchants to accept the government-issued card.

As EBT becomes a more frequent form of payment, your business should be fully prepared. Expand your customer base by enrolling in our EBT program to accept those cards today!

How EBT Works

Government programs such as state-issued food stamps, Women/ Infants/ Children (WIC), and Temporary Assistance to Needy Families (TANF), issue benefits on an electronic card known as an EBT card.

The card is similar to a debit card, as the cardholder has a specific personal identification number (PIN) that must be used when accessing their available funds.

To process an EBT card, the card is run through an electronic payment system that authorizes the transfer of the card holder’s government benefits to the retailer (such as a grocery store, etc.).

EBT FAQs

Is EBT new technology?
EBT systems using magnetic stripe technology for on-line authorizations use the same electronic funds transfer technology that many grocery stores use for their “debit card” payment systems. EBT is a special application of electronic funds transfer (EFT) technology, which takes money directly from one account and transfers it to another. (Credit cards, by comparison, simply record a sale for payment later.) EFT became familiar to most people in the early 1980s when banks began using automatic teller machines. Since then, EFT has found increasing use in the private sector. Smart card technology for off-line authorizations is used for many applications in Europe, but is not common in the United States. Legislative changes to the Food Stamp Act in August 1996 allowed states to choose any technology for their EBT systems as long as the system remains cost neutral and meets other standards.

What are the benefits of EBT?
EBT eliminates the cumbersome processes required by the paper food stamp system. In 1997, the Food Stamp Program issued almost $20 billion worth of benefits. In a single month, retailers made 1.7 million deposits of food stamp coupons in more than 26,000 banks. Banks in turn made almost 27,000 deposits in Federal Reserve District Banks. Coupons are counted at each step, making the accounting enormously complex and labor intensive.

EBT eliminates much of the paper handling involved in the food stamp system, and automates the accounting process. By eliminating paper coupons that may be lost, sold or stolen, EBT may help cut back on food stamp fraud. EBT creates an electronic record of each food stamp transaction, making it easier to identify and document instances where food stamps are “trafficked,” or exchanged for cash, drugs, or other illegal goods.

Recipients like the convenience and security of EBT. They can draw their benefits as needed instead of receiving a month’s allotment at one time. If the card is lost or stolen, it can’t be used by anyone who doesn’t know the PIN, and it can be easily canceled and replaced. Surveys have shown that most participants prefer an EBT system to the paper coupon system it replaced. Many recipients have said that EBT reduces the stigma associated with food stamp coupon use.

Retailers and bankers like EBT because it offers simplicity of accounting and reduces labor costs because there are no coupons to sort, count, and bundle. All the accounting is done automatically. The federal government saves time and money by moving to EBT. The process of printing, transporting, safeguarding, distributing, accounting, and destroying the food stamp coupons is eliminated.

What’s the cost of EBT?
Initially, EBT systems were more expensive to operate than conventional food stamp issuance systems. EBT reached a milestone in June of 1993, when evaluations in New Mexico and Minnesota showed that both cost less than the estimated cost of paper coupons in the same time period. Costs were also reduced for retailers, recipients and financial institutions. EBT/EFT costs are expected to continue to diminish as the technology becomes more widely used, and states implementing new systems are required to operate on a “cost neutral” basis, meaning that EBT systems should cost no more to operate than the paper coupon system.

The federal government shares Food Stamp Program operating costs with the states, including the costs of EBT up to the cost of conventional coupon issuance systems.

What’s the current state of EBT?
All states are using EBT as an alternative for food stamp issuance and, in some cases, for other programs such as WIC and the TANF program, the federal block-grant program operated by the Department of Health and Human Services. As of July 2004, all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam were operating state-wide, city-wide, and territory-wide EBT systems to issue food stamp benefits.

What does the future hold for EBT?
The USDA continues to work with states to improve EBT by assuring that stores are entered into, or taken out of, EBT systems timely and correctly as well as using EBT data efficiently to detect potential abuse.