1. National Merchants Association’s Team Members are the experts.
National Merchants Association’s (NMA) Team Members have spent years in the bankcard industry, and have the experience and expertise to help merchants run their business effectively and efficiently. NMA’s Chief Executive Officer, Heather Petersen, has been a Certified Payments Professional (CPP) since 2012, and many other Team Members, including Brian Randolph (Chief Technology Officer), Hortencia Saenz (Executive Administrative Assistant), and Alexis King (Director of Sales Support), are all CPP. Merchants trust the experts at National Merchants Association with their businesses, and with their merchant accounts.
2. Excellent Customer Service
National Merchants Association’s Customer Service Representatives know their merchants. They know which merchants are up for account optimization, which are eligible for free POS systems, and which need an extra helping hand understanding how to run their business productively. National Merchants Association’s Customer Service Representatives go the extra mile. Karen Fosterling, Customer Service Representative, says, “I enjoy educating people about handling their business and services. It is a fulfilling part of my position here at National Merchants Association.”
3. National Merchants Association is a one-stop-shop.
Merchants love that they can process electronic payments for multiple businesses with the same merchant services provider. Need an international merchant account? National Merchants Association can provide that. Need a merchant account for a high risk business? National Merchants Association has a solution for you. Need free POS systems for your brick-and-mortar? National Merchants Association has that promotion! Merchants enjoy that the Team at National Merchants Association is well-equipped to handle all of their individual needs.
4. National Merchants Association gives back.
National Merchants Association is proud to serve the community through the Give-It-Back Program, and will donate up to 50% of the profit on a merchant’s fees to a charity of the merchant’s choice. National Merchants Association works with the Hemophilia Foundation of Southern California and the Rancho Damacitas Children’s Homes, and helping clients and community is part of NMA’s overall philosophy.
5. We Work For You®
At National Merchants Association, we have a merchant account that Works For You®. This isn’t just our company tagline. This is our way of operation, our motto to live by. National Merchants Association is lucky to have wonderful staff members who wholly believe in the company’s purpose- to help merchants eliminate the unnecessary and unreasonable fees associated with processing.