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Why Words are Important

Words, words, words.

One of the most important factors of being successful in your career is the ability to use language to your advantage.

As a sales executive, speaking to your audience is crucial to making your sale. As a lawyer, the right words can win you the lawsuit.

So what about the payments industry?

Well, in addition to the basic mastery of the English language and understanding the difference between the most rudimentary of words, having a good grasp of the payments industry vocabulary can define you as a payments professional.

The Electronic Transactions Association (ETA) offers an extensive glossary of popular payments terms that is handy for anyone in the bankcard industry. At 250+ pages, this glossary isn’t light reading, but is helpful for those moments when you think, “ISO…MSP…MLS…what?”

Understanding the roles each player in the electronic payments space has is good. Being able to explain them to merchants and clients is even better!

Some of the confusing terminology:

ETA: does not, in fact, stand for ‘estimated time of arrival’. Acronym for the Electronic Transactions Association.

Clearing: isn’t a treeless area in the middle of the woods. Is actually the process of submitting transactions to the card companies for interchange processing.

Laundering: is not washing your clothes. Is actually a fraud scheme.

MATCH: not something you light a candle with. Acronym for Member Alert to Control High Risk, a Visa program used to mitigate merchant risk.

Have more questions and want to check out the extensive glossary of industry terms? Check out the ETA website, or log into your ProAgent Portal and access the full glossary in the Training section!

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